Collection Instruction

Collection Instructions

INSTRUCTION ON RETURN

Important Note:

We track your return flight number given by you on the booking form. It is a vital piece of information to stay on track. By providing wrong flight number may cause hours of delays of your vehicle collection even though you have given us the correct return time.

Heathrow Terminal 2

Please call us when the plane lands, then second call when you have collected all your luggage,

We will ask you to make your way to Level 4 of the SHORT-STAY CAR PARK, rows A and B, this is where we will return your vehicle to you.

Heathrow Terminal 3

Please call us when the plane lands, then second call when you have collected all your luggage, we will then ask you to make your way to the SHORT-STAY CAR PARK, LEVEL 4, row B, this is where we will return your vehicle to you.

Heathrow Terminal 4

Please call us when the plane lands, then second call when you have collected all your luggage, we will then ask you to enter the arrivals hall, you will see an exit by W H Smith’s. Exit the building and walk straight over the Zebra crossing to the SHORT-STAY CAR PARK. You will see some lifts on your left-hand side; take them to Up to Level 2 Row F, when you exit the lifts turn left and follow the Off-Airport area this is where we will return your vehicle to you.

Heathrow Terminal 5

Please call us when your plane lands, then second call when you have collected all your luggage, we will then ask you to take the lift to level 4 of the SHORT-STAY CAR PARK, Row S, this is where we will return your vehicle to you.